On site technical support

Our directors are practical refrigeration engineers and apply this with our in depth understanding of first principles to give the customer appropriate and constructive outcomes on site issues. We provide simple, pragmatic answers to complex problems.

Examples of technical support include:

  • Detailed R744 analysis across a major UK end user's estate;
  • Maximising the cooling capacity of underperforming cold room equipment;
  • Compressor failure investigation (root cause analysis), resulting in significant savings for the client;
  • Auditing service provider performance;
  • Skills auditing of service engineers leading to training and development programmes for individuals;
  • Development and strategic planning for an eastern European manufacturer, including working practices implementation and training.
Cool Concerns Ltd condemns the Russian invasion of Ukraine in the strongest terms possible.
We are appalled by the unprovoked actions of Russia and will do all we can in supporting the Ukrainian people through donations to recognised charities providing humanitarian support on the ground.
Stephen Benton Director
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